Ghost Adventures/Heartwarming


 * Zak interviews a young girl named Bailey at the Stanley Hotel who has seen and interacted with the spirits numerous times. Bailey (visibly nervous doing the inverview, understandably) says that none of her friends know of her abilites/actions because she doesn't want them to think she's weird. Zak, in a departure of his hammish, loud behavior, tells her to not think about that kind of stuff, and that the more she does it, the more she can change people's perceptions of the job.
 * In the Letchworth Village episode, Zak interviews a former nurse who'd worked with the mentally disabled residents. On the first week of the job, the nurse had been so overwhelmed by the workload that she was about to leave. But after spending more time with the patients and watching their overjoyed reactions from doing the littlest things--like holding a hand brush or bathing in warm water--she decided to stay. She even gets a little choked up when she remembers them.
 * At the Silver Queen Hotel in Virginia City, Zak once taunted the spirit of a prostitute who had killed herself, which got no response in the 2004 documentary. He later went back to apologize and left flowers, at which the sound of a woman crying was heard.
 * For both Zak and the fandom, raising $10,000 for the Nevada SPCA, specifically a no-kill animal shelter.